Pawsitive Plus Dog Training Mississauga
Our Policies
Pawsitive Plus Dog Training Mississauga

All cancellation requests must be done via email, to info@pawsitiveplus.com.

The Pawsitive Plus team strives to be as understanding and accommodating as possible, keeping in mind how much we value and respect the time, effort and dedication of not only our trainers, but of our pet parents as well.

Changes to your current registration, that are suggested by your trainer during a class or session will always result in reallocation of your payment towards a service that you and your trainer agree will be a better fit for you and your dog. E.g. if you register for a group puppy class but your trainer suggests switching to private training sessions, in order to better provide you and your puppy with the right type of support.

If cancellations are to be made by our team, due to an uncontrollable event such as but not limited to; weather closures, hydro or equipment malfunction, trainer's vehicle breakdown or illness, the corresponding cancellation policies will still apply, however, other arrangements will be made as needed for replacement services.

Cancellation Policy for Group Classes (Excluding Drop-In/Off classes.)


- 7 days or more prior to start date: Non-refundable. Your funds can be placed on hold/transferred onto another booking/service.

- Under 7 days prior to start date: Non-refundable. Only transferable when possible.

Cancellation Policy for Private Training Sessions (All services where we are working with you &/or your dog only.)

- 48 hours or more before your session: Non-refundable. Your funds can be placed on hold/transferred onto another booking/service.

- Under 48 hours before your session: Non-refundable. Only transferable when possible.

Cancellation Policy for Ongoing Drop-In/Off Sessions (Such as Adventure Walks, Drop-Off Social & Learn)

- 7 days or more prior to start date: Non-refundable. Your funds can be placed on hold/transferred onto another booking/service.

- Under 7 days prior to start date: Non-refundable. Only transferable when possible.

Cancellation Policy for all Pricing Plans & Snappy To Happy program (Any pricing plan where you are paying for a grouping of services.)

- At anytime after purchasing any plan: Non-refundable. Your funds can be placed on hold/transferred onto another booking/service when possible.

- For Snappy To Happy, a refund may be given (excluding the Initial Consultation) if exiting the program after only one (1) session and partial refunds are to be provided, if you are exiting the program after having attended only two (2) sessions.

*Last updated on 1/19/2020

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Pawsitive Plus Dog Training Mississauga

About Us

Since 1998, Pawsitive Plus has been empowering dogs and owners with effective solutions for your dog training needs.

We are based out of Mississauga, Ontario but travel to other surrounding cities.

Hours of Availability

Mon: 10:00 AM - 9:15 PM
Tue: 10:00 AM - 9:15 PM

Wed: 10:00 AM - 9:15 PM
Thu: 10:00 AM - 9:15 PM

Fri: 10:00 AM - 9:15 PM

Sat: 10:00 AM - 9:15 PM

Sun: 11:00 AM - 12:15 PM

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